Business Intelligence
Management Systems

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C. R. Hext (Director, Risk Management from Seaspan International): We have found the programs to be extremely user friendly and exceedingly meet our requirements to extract data from the system / Chris Chung (General Manager from BISCO Canada Inc): Their incredibly affordable solution has proved to be an excellent customer service and management tool that is efficient and very easy to use and manage. They were a great group to deal with. / Bianca Laurencin (Office Manager from C.A.S.T.): The customer support is great. When challenging situations arise, we call and usually the problem is resolved within a day / Hamid Zamanisadr (Comptroller from Yellow Cab Company): The professionalism, the code of conduct and the patience which you demonstrate is brilliant and admirable. I always look forward to working with you / Laura Hansen (President from Image Group Inc): The system that ProInfo has built for us has resulted in more accuracy in our written orders and more clarity and consistency in our instructions to our suppliers. We can always modify as changes occur with ProInfos expertise and support
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Business Intelligence

What is it?
  • Extraction of knowledge from compter systems
Why?
  • To find solutions to business problems
What are the benefits?
  • To enhance productivity, improve efficiency,reduce costs, increase revenue
  • The two facets of Business Intelligence are:
    • Business Process: Approach focused on an efficient alignment of all aspects of an organization
    • Business Performance: Approach for analyzing business metrics and processes that drive business performance.
  • We take an holistic approach meaning that we promote an optimized business solution while technologically striving for adatability, scalability and integration
    • Once the issue has been defined to explore the possibility of a business process management built
    • The process mgmt facet in cloud computing would involve piping data, transforming, clustering in a matrix with optional benchmarking and standard reporting
    • Our recent implementations includes CRM Analytical Reporting as the client was looking for directives in marketing, HRMS Benchmark matrix to address the challenges of rising costs
    • Performance mgmt facet includes data mining and online analytical processing with interactive dashboards onto analytics in a user friendly format
    • From client’s perspective self-sufficiency is imperative with support as and when needed
    Strategic positioning
    • ability to determine emerging opportunities
    • asimple workable and practical within the global
    • ainformation environment (new economy)
    Emerging global economy
    • necessary components, enhance productivity,
    • customer participation, enable mass customization,
    • reducing cost make companies competitive,
    • globalization, communication and information
    • revolution
    Solution
    • integration of intra, Internet business processes
    Conduit
    • intranet, Internet, extranet or combination
    Standards
    • facilitate exchange of data between companies